Testing your Optimum ISP connection speed

Bresnan was recently bought out by the company that owns Optimum. After speaking with a customer service rep. this week to help diagnose connection speed issues, he pointed me to the Optimum Speedcheck for customers in the West.

* Left click on the large speedometer.  No change will happen.
* Type the letter 'S'.  A Support Mode box will appear.

* Now click on the city nearest you to start the speed test.  (Being in Southwest Montana the rep had me choose Billings, MT for the testing city.)

When the first test runs, (which took only about 15 seconds on our connection), it will test the download speed. When that finishes, the second part, the upload test will run automatically.

After the testing is finished, you'll see both your download and upload speed displayed.

Our connection speed was only about one half of what we are paying for, but Optimum was not at fault.  Our wireless connection was causing the issue, which we determined after I connected my laptop directly to the wireless router with an Ethernet CAT5 cable.  The connection speed was a full 18,000 kbps per second, what the support rep. said it was supposed to be.

Our other roommate has his computer upstairs almost directly above the router and he had a 15,000 kbps connection when we tested his laptop.